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Manager, Retail Operations

North GTA, ON · Retail
Our client is a family-owned and operated business providing its customers with the highest level of service and care as a retail health care service. As a rapidly growing company with a diverse portfolio in the healthcare industry, they are looking for a Manager, Retail Operations to deliver on the acquisition strategy and continue the success of the existing retail portfolio. 
 
With a strong focus on developing new and innovative concepts, the Retail Operations Manager will provide hands-on leadership to successfully integrate new stores while improving aspects of the current operations. Acquisitions of new stores is a large part of the plan, and you will be managing the projects to ensure a seamless and flawless transition. By delivering ongoing execution support for all operational aspects which maximize efficiencies and drive profitability, you will ensure the stores have everything they need to be successful. Knowing the importance of customer satisfaction, you will drive the in-store customer experience to ensure all aspects of the retail operations and program execution is done properly.
 
In order to be considered for this position, you will possess the following:
  • A Bachelor’s Degree and 5+ years of operations management experience in retail or other service industries
  • Proven track record of delivering value, profitability and results in a high-growth, continuous change and results-oriented environment
  • Ability to manage projects effectively and meeting deadlines
  • Experience with new acquisitions and leading the transition plan
  • Strong decision-making, analytical and creative problem-solving abilities
  • Demonstrated ability to build cross-functional organizational relationships
  • ​Team-player with strong verbal and written communication skills and excellent organizational skills
Are you a leader who focuses on the operations of a business and can deliver the strategy? Are you passionate about driving change and improvement? With a positive, hands-on and can-do attitude, are you able to focus on the details but deliver the big-picture? If so, please apply immediately and in confidence to be considered for this exciting role, located just north of the city.
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